Manage your presence from anywhere in the world and control the routing in real time !
Contact Center Access is an all-inclusive solution that offers different types of numbers (toll free, geographical, toll share, etc.) with advanced routing features. On top of the Contact Center Access call collect, 2-way voice service is designed for Cloud Contact Centers with ability to use Contact Center Access PSTN number/s as Calling Line ID (CLID) for “domestic off-net” outbound calls to fix & mobile numbers in a National Subscriber Number format (NSN) which is used as CLID. Contact Center Access allows you to manage your presence worldwide with extended coverage in more than 160 countries and territories, and choose either local or centralized billing according to your business and cost strategy.